KISS Stress Less Webcare Monthly or Annual Plan for Online Shop / Membership WordPress Websites

$154.00$1,694.00

This Stress Less WordPress Webcare Plan is suitable for a standard website that does NOT have an online shop or membership portal. Annual plans include one month free (12 months for the price of  11 months).

Benefits of a Stress Less Webcare Plan

Regular technical updates and security checks help protect your website from hackers and malicious attacks, giving you peace of mind.

Outsourcing website maintenance tasks allows you to focus on your core business activities, saving you time and effort.

Optimisation techniques implemented during maintenance can improve your website's speed and overall performance, leading to a better user experience.

A backup is a copy of your website. We take regular backups ensure that your website data is safely stored, minimizing the risk of data loss in case of unforeseen events. The backup is stored away from your hosting so that if anything happens to your hosting you still have a copy of your website.

Most people assume that their website is available for visitors and rarely check that it is. Your website is monitored at regular internals to check that it's there so if there is a problem we can react to it quickly. 

If you need a helping hand with a change to your website or want to know how a business strategy can be reflected on your website you can contact us. Every Stress Less Care Plan comes with additional time (the length of time depends on the plan) which can be used to have a meeting to discuss your requirements.    

There are additional checks that are performed to make sure that your website works such as checking your contact form every month. It's something that is rarely checked and yet it's important that your website visitors can contact you.   

Select Annual or Monthly Payment

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The Stress Less WordPress Webcare Online Shop / Membership Plan is suitable for a  website that does have an online shop or membership portal.

WordPress website care plans, also called website maintenance plans, take any stress of running a business WordPress website away from you so that you can focus on your business.

Please note that if you want a large amount of work done that will NOT be covered by the support time and will be treated as a separate project.

There are monthly plans where there is no long term contract so you can cancel at any time with 30 days notice, or you can go for the yearly plans which has 12 months for the price of 11 (one month complimentary).
Please note that this is a recurring monthly charge which you can cancel at any time. Payment is in advance and you will be invoiced for the following month.

Included in Your Plan

  • Keeping Your Website Secure

    • Performing WordPress core updates
    • Performing WordPress theme updates
    • Performing WordPress plugin updates
    • Checking for WordPress vulnerabilities (such as a flaw in a plugin)
    • 24/7 Monitoring for viruses and hacking attempts
    • Regular backups that are stored to the cloud 

  • Keeping Your Website Available

    • 24 / 7 Uptime Monitoring so visitors can access your website
    • Monthly contact form check so visitors can contact you  

  • Keeping You Informed

    • Monthly report on your website status and what webcare work has happened during the month
    • You can use the extra time (30 minutes on the ecommerce/membership plan) to discuss anything to do with your website or request content updates, training or anything else that can be fit into your plan time. This is a use it or lose it basis, so you cannot build up your time. You can use the 30 minutes to book a regular online meeting  

  • At No Extra Cost to You

    • Premium plugins that would cost you money are installed at no extra cost while you are on a Stress Less Webcare plan. These plugins can be used to optimise images, perform backups etc. 

  • Bonus

    • Any extra work on your website is at a reduced hourly rate

Frequently Asked Questions

Yes and no. So that’s clear then 🙂

If we (or Mount Gambier Website Design) either created your website, or we’ve worked on it recently, then we know your website and we’re happy to look after it.

If we have not worked on your website before we will investigate your website. Some websites are simple, conform to standard WordPress and have some set up guide with them. Other websites do not conform to WordPress standards, are complicated, and may not have been updated for years (for whatever reason). The maximum set up charge will be up to 4 hours work.

Feel free to contact us to discuss or book a one to one consultation for your website.

Yes you really can. This business was set up so that business owners can take responsibility for their own websites and don’t have to come back to us (unless they wanted to of course). Most small businesses do not have the time, or staff to look after their own website, so we’ve set up these web care plans to help businesses in that situation.

If you’re happy to do all the updates, security checks, and monitoring yourself then of course not. If you don’t know how but would like to learn we can teach you.

We realise that some clients need a bit more help to achieve their goals. The monthly coaching / consulting work is to work on those goals to get you where you want to be. This can also be used for regular training.

We’re happy to take on websites that require a support service that we have not created. However we will need to do a full website evaluation first so that we can become familiar with your website, how it was built and any issues that may arise. We’ll make a list of suggestions for your website as well. The website evaluation will be charged at a fixed 4 hour fee.

Plugins are like apps on your phone. They extend the functionality of your website. They are small programs written by someone else that we can buy and use to improve your website. Some of these plugins would be around US$80 per year for you to buy and they are free to you during your subscription period.

We’ve no idea why you’d do that ? Seriously what will happen is that any premium plugins that we’ve paid for will be replaced with free ones. The functionality will stay the same as far as your customers are concerned, they’ll just be a few differences at the back end that you’ll see. If we’ve been adding content to your website, creating some social media or looking after your social media platforms that will stop too.

Everything that we’d usually do as part of the subscription will be passed back to you. You’ll take back full responsibility for your website so you’ll receive all the technical emails too.

If you have an amendment or addition that needs more than your dedicated time then we’ll submit a quote for your approval. We’ll look at it on a case by case basis. Before doing any additional work we’ll contact you to get your approval.

We’re not going to say that we can prevent everything going wrong (since hackers get more and more inventive) but we do set up your website to prevent as much as possible from going wrong. Your website will be monitored (you’ll receive the report) and if anything goes wrong we’re there to hold your hand and make phones calls for you. We’ll contact your hosting on your behalf and we can restore your website from a regular offsite backup. We’ll be there to help. If you’re on the Platinum plan then malware removal is included in the plan

We can include anything that fits into your allocated time such as design tweaks, minor techy updates, adding content, coaching, training, strategy etc.. It’s your choice to suit your business.
Any new features will need a new quote (unless they are very minor).
No this time does not rollover to another month – if you don’t use it, you lose it.

Uptime monitoring is checking that your website can actually be seen by your customers. We run regular checks (when we say regular we mean like every hour or less).

Why wouldn’t your website be available?

A problem with the hosting company or a missed payment to your hosting (this can easily happen with non for profit organisations if a volunteer leaves and emails don’t get passed on) are the most common reasons.

As soon as we know that there’s an issue with your website we can check your website, your hosting and find out what the issue is and then let you know what’s going on, how and when it’ll be solved. It takes the stress and pressure away from you if you’re not used to dealing with technical website issues.

When we first started out we used to use free plugins. However when you think about it how do they make money if they’re free? Usually it’s through adverts or limited use so that you still need to pay to do everything that you want. Sometimes the plugin owners simply stop developing the plugins so that after time they no longer work but you don’t know about it (until someone contacts you saying something isn’t working).

How long would your business survive if you weren’t charging? We’re guessing not very long. It’s not a sustainable business model.

For all the reasons above we choose to either use premium plugins or free ones that we know will be supported in future.

If you have any other questions please contact us.

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